Webinaire InnovAction Trans Num dans le cadre de l’Offensive de transformation numérique
Artificial intelligence is rapidly transforming how companies interact with their customers. Among the emerging trends, agentic AI is opening up new possibilities for automating tasks, personalizing interactions, and enhancing the efficiency of customer journeys.
But how do you move from concept to concrete application? Where should you start to identify the right automation opportunities without losing sight of what matters most: delivering a simple, seamless, and relevant customer experience?
In this webinar, discover a structured approach to analyzing your customer journey, pinpointing key friction points, and targeting areas where AI can deliver real value. You will learn to view intelligent automation not merely as a technology to be implemented at all costs, but as a tool to better meet customer needs while optimizing specific business operations.
Join us for this practical, accessible webinar designed to help you move from planning to action and identify tangible opportunities to improve your customer experience using AI.
Animé par
Nicolas Barrière
Expert-conseil en innovation accrédité ADRIQ, ainsi que Président, Guarana Marketing
Cost
- ADRIQ member: Free (To check if you are an ADRIQ member, please visit this link)
- Non-member: $55 + taxes
This project is financially supported by the Government of Quebec as part of the Digital Transformation Initiative.
